{"id":2037,"date":"2019-10-21T11:44:25","date_gmt":"2019-10-21T03:44:25","guid":{"rendered":"https:\/\/www.mondoze.com\/guide\/?post_type=kb&#038;p=2037"},"modified":"2022-10-07T08:02:13","modified_gmt":"2022-10-07T00:02:13","slug":"smartermail-license-expired","status":"publish","type":"kb","link":"https:\/\/www.mondoze.com\/guide\/kb\/smartermail-license-expired","title":{"rendered":"Smartermail License expired"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2037\" class=\"elementor elementor-2037\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bb59a3c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bb59a3c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e4060c9\" data-id=\"7e4060c9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-47f10c5 elementor-widget elementor-widget-heading\" data-id=\"47f10c5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SmarterMail License Expired<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-260e74c elementor-widget elementor-widget-text-editor\" data-id=\"260e74c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p dir=\"ltr\"><strong>Q : Why will my smartermail mail prompt the almost expire notification while the smartermail license due date from billing is still beyond the due date of notification receive ?<\/strong><\/p><p dir=\"ltr\">A : It is because we are subscribed the\u00a0smartermail lease\u00a0license from the vendor which are renew in monthly basis.<\/p><p dir=\"ltr\"><strong>Q : How smartermail license worked?<\/strong><\/p><p dir=\"ltr\">A : Smartermail license&#8217;s server\u00a0validate the smartermail\u00a0license\u00a0of each subscriber by IP and server hostname. Any not tally result will causing the licensing issue as well.<\/p><p dir=\"ltr\"><strong>Q : Why are we pay\u00a0the subscription fee in annually basis but receive such notification ?<\/strong><\/p><p dir=\"ltr\">A :\u00a0As we mentioned that the licensed we purchased from vendor is renew in monthly basis although client are paid in annually basis.<\/p><p dir=\"ltr\"><strong>Q : Will it affect my smartermail and mail services ?<\/strong><\/p><p dir=\"ltr\">A : No,\u00a0as the license will auto renew before the expiration due date<\/p><p dir=\"ltr\"><strong>Q :\u00a0What to do while receive the email or notification of license expiration?<\/strong><\/p><p dir=\"ltr\">A : May carry out the step below as try to reactivate your license by yourself. Usually it is common license conflict error, do advice to <a href=\"https:\/\/www.mondoze.com\/contact\/\">contact our technical support<\/a>\u00a0to check further.<\/p><h4><strong>Applies to SmarterMail 7.x-14.x<\/strong><\/h4><ol><li>Log in to SmarterMail as the system administrator. The default username is admin and the default password is admin.<\/li><li>Click the\u00a0<strong>Settings<\/strong>\u00a0icon.<\/li><li>Expand the\u00a0<strong>Activation<\/strong>\u00a0folder in the navigation pane.<\/li><li>Click\u00a0<strong>Licensing<\/strong>\u00a0in the navigation pane.<\/li><li>Click\u00a0<strong>Reactivate<\/strong> in the content pane toolbar.<\/li><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SmarterMail License Expired Q : Why will my smartermail mail prompt the almost expire notification while the smartermail license due date from billing is still beyond the due date of notification receive ? A : It is because we are subscribed the\u00a0smartermail lease\u00a0license from the vendor which are renew in monthly basis. Q : How &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.mondoze.com\/guide\/kb\/smartermail-license-expired\"> <span class=\"screen-reader-text\">Smartermail License expired<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}}},"kbtopic":[86],"kbtag":[110],"mkb_version":[],"_links":{"self":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb\/2037"}],"collection":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/comments?post=2037"}],"version-history":[{"count":8,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb\/2037\/revisions"}],"predecessor-version":[{"id":21437,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb\/2037\/revisions\/21437"}],"wp:attachment":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/media?parent=2037"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kbtopic?post=2037"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kbtag?post=2037"},{"taxonomy":"mkb_version","embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/mkb_version?post=2037"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}