{"id":2633,"date":"2019-10-22T17:37:47","date_gmt":"2019-10-22T09:37:47","guid":{"rendered":"https:\/\/www.mondoze.com\/guide\/?post_type=kb&#038;p=2633"},"modified":"2022-10-05T08:02:34","modified_gmt":"2022-10-05T00:02:34","slug":"i-cannot-add-my-domain-to-cloudflare","status":"publish","type":"kb","link":"https:\/\/www.mondoze.com\/guide\/kb\/i-cannot-add-my-domain-to-cloudflare","title":{"rendered":"I cannot add my domain to Cloudflare&#8230;"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2633\" class=\"elementor elementor-2633\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-691a0ae5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"691a0ae5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6a76420a\" data-id=\"6a76420a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-25c9190 elementor-widget elementor-widget-heading\" data-id=\"25c9190\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How To Add Domain To Cloudflare<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e0fb7bc elementor-widget elementor-widget-text-editor\" data-id=\"3e0fb7bc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<h3><strong>Step 1 &#8211; Disable DNSSEC<\/strong><\/h3><p>Cloudflare cannot provide authoritative DNS resolution for a domain when\u00a0<strong>DNSSEC<\/strong> is enable at your domain registrar. You can re-enable\u00a0<strong>DNSSEC<\/strong>\u00a0after the domain is\u00a0<em>Active<\/em>\u00a0on Cloudflare, but must configure\u00a0<strong>DNSSEC<\/strong>\u00a0using Cloudflare&#8217;s DNSSEC requirements.<\/p><p><strong>DNSSEC<\/strong> must only be disable for domains on Full setups where Cloudflare\u2019s nameservers will be authoritative.<\/p><p>Possible symptoms of\u00a0<strong>DNSSEC<\/strong> being enable at the registrar include:<\/p><ul><li>DNS does not resolve after switching to Cloudflare\u2019s nameservers.<\/li><li>DNS query response status is\u00a0<em>SERVFAIL<\/em>.<\/li><li>The domain remains in a\u00a0<em>Pending<\/em>\u00a0status in the Cloudflare Overview app.<\/li><\/ul><p>Contact your domain provider if you need assistance to disable\u00a0<strong>DNSSEC<\/strong>. If a\u00a0<em>DS\u00a0record<\/em>\u00a0exists for the domain,\u00a0<strong>DNSSEC<\/strong> is likely enable.\u00a0<em>DS records<\/em> can be check via third-party online tools such as https:\/\/mxtoolbox.com\/ds.aspx or via a command-line terminal:<\/p><pre>dig +short ds cloudflare.com\n\n2371 13 2 32996839A6D808AFE3EB4A795A0E6A7A39A76FC52FF228B22B76F6D6 3826F2B9<\/pre><hr \/><h3><strong>Step 2 &#8211; Register the domain<\/strong><\/h3><p>There are several domain registration issues that will prevent a domain from being add to Cloudflare:<\/p><ul><li>Domain uses a new TLD (top-level domain) not yet on the Public Suffix List<\/li><li>You may see an error similar to the following:<\/li><\/ul><p><em>We were unable to identify bad.psl-example as a register domain. Please ensure you are providing the root domain and not any subdomains (e.g., example.com, not subdomain.example.com) (Code: 1099)<\/em><\/p><p>Instructions for updating the Public Suffix List exist at\u00a0https:\/\/github.com\/publicsuffix\/list\/wiki\/Guidelines.<\/p><ul><li>Domain is not yet fully register or registration data does not list nameservers<\/li><li>Contact\u00a0your domain registrar to update the nameservers in the registration<\/li><\/ul><p>Below are some possible errors in the Cloudflare dashboard when adding an improperly registered domain via\u00a0<strong>+ Add site<\/strong>:<\/p><ul><li><em>exampledomain.com is not a registered domain (Code: 1049)<\/em><\/li><li><em>Failed to lookup registrar and hosting information of exampledomain.com at this time. Please contact Cloudflare Support or try again later. (Code: 1110)<\/em><\/li><\/ul><hr \/><h3><strong>Step 3 &#8211; Resolve DNS for root domain<\/strong><\/h3><p>Before a domain can be add to Cloudflare, the domain must return <em>NS records<\/em>\u00a0for valid, working nameservers.\u00a0<em>NS records<\/em> can be check via third-party online tools such as https:\/\/www.whatsmydns.net\/#NS\/\u00a0\u00a0or via a command-line terminal using a dig command:<\/p><pre>dig +short ns cloudflare.com\n\nns3.cloudflare.com. ns4.cloudflare.com. ns5.cloudflare.com. ns6.cloudflare.com. ns7.cloudflare.com.<\/pre><p>Additionally, the domain must return a valid\u00a0<em>SOA record<\/em> when query. <em>SOA records<\/em> can be check via third-party online tools such as https:\/\/www.whatsmydns.net\/#SOA\/ or via a command-line terminal:<\/p><pre>dig +short soa cloudflare.com\n\nns3.cloudflare.com. dns.cloudflare.com. 2029202248 10000 2400 604800 300<\/pre><hr \/><h3><strong>Step 4 &#8211; Verify if the domain is ban at Cloudflare<\/strong><\/h3><p>Cloudflare disallows the addition of certain domains on either a permanent or a temporary basis. \u00a0See the instructions below for removing either type of ban.<\/p><h4><strong>Removing a temporary ban<\/strong><\/h4><p>When Cloudflare observes too many attempts to add a domain to Cloudflare, an error is return:<\/p><p><em>Error with Cloudflare request: [1105] This zone is temporarily banned and cannot be added to Cloudflare at this time, please contact Cloudflare Support.<\/em><\/p><p>Before contacting Cloudflare support, wait 3 hours before attempting to re-add the domain to Cloudflare.<\/p><p>Cloudflare support cannot expedite expiration of the temporary ban.<\/p><h4><strong>Clearing a permanent\u00a0ban<\/strong><\/h4><p>File a request with Cloudflare Support if any of the following errors are observe when adding a domain:<\/p><ul><li><em>Error: This zone is ban and cannot be add to CloudFlare at this time, please contact CloudFlare Support. (Code: 1097)<\/em><\/li><li><em>This zone cannot be add to Cloudflare at this time, please contact Cloudflare Support. (Code: 1093)<\/em><\/li><\/ul><p>Error (Code: 1093) or (Code: 1116) can also mean that you included a subdomain \u00a0(somehost.example.com) instead of the root domain (example.com) when adding the domain to Cloudflare.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How To Add Domain To Cloudflare Step 1 &#8211; Disable DNSSEC Cloudflare cannot provide authoritative DNS resolution for a domain when\u00a0DNSSEC is enable at your domain registrar. You can re-enable\u00a0DNSSEC\u00a0after the domain is\u00a0Active\u00a0on Cloudflare, but must configure\u00a0DNSSEC\u00a0using Cloudflare&#8217;s DNSSEC requirements. DNSSEC must only be disable for domains on Full setups where Cloudflare\u2019s nameservers will be &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.mondoze.com\/guide\/kb\/i-cannot-add-my-domain-to-cloudflare\"> <span class=\"screen-reader-text\">I cannot add my domain to Cloudflare&#8230;<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}}},"kbtopic":[53],"kbtag":[110],"mkb_version":[],"_links":{"self":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb\/2633"}],"collection":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/comments?post=2633"}],"version-history":[{"count":6,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb\/2633\/revisions"}],"predecessor-version":[{"id":18716,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb\/2633\/revisions\/18716"}],"wp:attachment":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/media?parent=2633"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kbtopic?post=2633"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kbtag?post=2633"},{"taxonomy":"mkb_version","embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/mkb_version?post=2633"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}