{"id":3766,"date":"2019-10-25T17:33:30","date_gmt":"2019-10-25T09:33:30","guid":{"rendered":"https:\/\/www.mondoze.com\/guide\/?post_type=kb&#038;p=3766"},"modified":"2022-10-05T07:57:42","modified_gmt":"2022-10-04T23:57:42","slug":"how-to-override-default-spam-filtering-rules-and-adding-trusted-sender-from-smartermail","status":"publish","type":"kb","link":"https:\/\/www.mondoze.com\/guide\/kb\/how-to-override-default-spam-filtering-rules-and-adding-trusted-sender-from-smartermail","title":{"rendered":"How to override default spam filtering rules and Adding Trusted Sender from Smartermail"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3766\" class=\"elementor elementor-3766\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5e07b7d8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e07b7d8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-41ba02a3\" data-id=\"41ba02a3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f176ddc elementor-widget elementor-widget-heading\" data-id=\"f176ddc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to Override Default Spam Filtering Rules<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d928109 elementor-widget elementor-widget-text-editor\" data-id=\"7d928109\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p style=\"font-weight: 400;\">Please be advised that emails that fall inside the <b>Junk E-Mail folder could not be downloaded to any email client <\/b>such as Outlook, Thunderbird, etc and <b>only the emails from Inbox of Smartermail will fall inside the Inbox or Spam folder of your email client.<\/b><\/p><p style=\"font-weight: 400;\"><b>If you wish to receive all the emails no matter valid or spam emails then may overwrite our setting and set up filtering rules at your email client to categorize them.<\/b><\/p><p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Therefore in our Smartermail, you may override the default spam filtering rules according to your own configuration and you may add in the email address of the sender for bypassing the filtering rules and <a href=\"https:\/\/www.mondoze.com\/guide\/kb\/greylisting-on-smartermail\">Greylisting<\/a>.<\/span><\/p><ol><li style=\"font-weight: 400;\">Log in to the webmail, <span style=\"font-weight: 400;\">mail.domain.com<\/span>.<\/li><\/ol><ol start=\"2\"><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> Click at Setting &gt; Filtering &gt; Spam Filtering.<\/span><\/li><\/ol><ol start=\"3\"><li style=\"font-weight: 400;\">On the Option tab &gt; select Override spam settings for this account.<\/li><\/ol><ol start=\"4\"><li style=\"font-weight: 400;\">It will auto load the setting, then click on the Actions tab.<\/li><\/ol><ol start=\"5\"><li style=\"font-weight: 400;\">You could configure your spam setting at this stage. For example, you may select the action for Spam Weight more than 30 with &#8220;Delete Messages&#8221; or &#8220;Move to Junk E-Mail Folder&#8221;.<\/li><\/ol><ol start=\"6\"><li style=\"font-weight: 400;\">Besides, if you have any trusted Sender account for bypassing the filtering rules and Greylisting, you could click at My Settings &gt; Trusted Senders to add in the trusted sender&#8217;s email address.<\/li><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-883d6e4 elementor-widget elementor-widget-text-editor\" data-id=\"883d6e4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>We hope that this article on how to bypass default spam filtering rules was helpful. <a href=\"https:\/\/www.mondoze.com\/guide\/kb\/adding-trusted-sender-email-or-domain-in-smartermail\">Adding Trusted Sender to Smartermail<\/a> is the next article we recommend you read. Not your cup of tea? You can actually browse our <a href=\"https:\/\/www.mondoze.com\/guide\/\">Knowledge Base<\/a> for additional information.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How to Override Default Spam Filtering Rules Please be advised that emails that fall inside the Junk E-Mail folder could not be downloaded to any email client such as Outlook, Thunderbird, etc and only the emails from Inbox of Smartermail will fall inside the Inbox or Spam folder of your email client. If you wish &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.mondoze.com\/guide\/kb\/how-to-override-default-spam-filtering-rules-and-adding-trusted-sender-from-smartermail\"> <span class=\"screen-reader-text\">How to override default spam filtering rules and Adding Trusted Sender from Smartermail<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}}},"kbtopic":[82],"kbtag":[110],"mkb_version":[],"_links":{"self":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb\/3766"}],"collection":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/comments?post=3766"}],"version-history":[{"count":9,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb\/3766\/revisions"}],"predecessor-version":[{"id":21164,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb\/3766\/revisions\/21164"}],"wp:attachment":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/media?parent=3766"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kbtopic?post=3766"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kbtag?post=3766"},{"taxonomy":"mkb_version","embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/mkb_version?post=3766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}