{"id":4034,"date":"2019-10-29T16:36:39","date_gmt":"2019-10-29T08:36:39","guid":{"rendered":"https:\/\/www.mondoze.com\/guide\/?post_type=kb&#038;p=4034"},"modified":"2022-10-05T07:56:39","modified_gmt":"2022-10-04T23:56:39","slug":"email-account-disk-usage-incorrect","status":"publish","type":"kb","link":"https:\/\/www.mondoze.com\/guide\/kb\/email-account-disk-usage-incorrect","title":{"rendered":"Email Account Disk Usage Incorrect"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4034\" class=\"elementor elementor-4034\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-716d3c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"716d3c6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4846f1c2\" data-id=\"4846f1c2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e4a28fc elementor-widget elementor-widget-heading\" data-id=\"e4a28fc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Email Account Disk Usage Incorrect<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-219a728b elementor-widget elementor-widget-text-editor\" data-id=\"219a728b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p dir=\"ltr\">When a mailbox get corrupt when changes the quota, here is the steps to fix it.<\/p><p dir=\"ltr\"><strong>For cPanel 11 Solutions:<\/strong><\/p><p dir=\"ltr\">1) Login to your cPanel.<\/p><p dir=\"ltr\">2) Select File Manager.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b24d2e6 elementor-widget elementor-widget-image\" data-id=\"b24d2e6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"473\" height=\"187\" src=\"https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/03\/cc1-1.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/03\/cc1-1.png 473w, https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/03\/cc1-1-300x119.png 300w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c15c236 elementor-widget elementor-widget-text-editor\" data-id=\"c15c236\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p dir=\"ltr\">3) Select &#8216;Home Directory&#8217; from File Manager Directory Selection popup.<\/p><p dir=\"ltr\">4) Double click mail line from Size column.<\/p><p dir=\"ltr\">5) Double click domain name (ie. domain.com) from Size Column.<\/p><p dir=\"ltr\">6) Double click your email username (ie. user@domain.com).<\/p><p dir=\"ltr\">7) Select &#8216;maildirsize&#8217; checkbox.<\/p><p dir=\"ltr\">8) Select Delete button from the top menu.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-926b212 elementor-widget elementor-widget-image\" data-id=\"926b212\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"580\" src=\"https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/03\/cc2-1-1024x580.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/03\/cc2-1-1024x580.png 1024w, https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/03\/cc2-1-300x170.png 300w, https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/03\/cc2-1-768x435.png 768w, https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/03\/cc2-1.png 1041w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b45acd6 elementor-widget elementor-widget-text-editor\" data-id=\"b45acd6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p dir=\"ltr\">Once you delete it, cPanel will reform for the email account automatically and it should correct the email quota size.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Email Account Disk Usage Incorrect When a mailbox get corrupt when changes the quota, here is the steps to fix it. For cPanel 11 Solutions: 1) Login to your cPanel. 2) Select File Manager. 3) Select &#8216;Home Directory&#8217; from File Manager Directory Selection popup. 4) Double click mail line from Size column. 5) Double click &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.mondoze.com\/guide\/kb\/email-account-disk-usage-incorrect\"> <span class=\"screen-reader-text\">Email Account Disk Usage Incorrect<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}}},"kbtopic":[44],"kbtag":[110],"mkb_version":[],"_links":{"self":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb\/4034"}],"collection":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/comments?post=4034"}],"version-history":[{"count":14,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb\/4034\/revisions"}],"predecessor-version":[{"id":21635,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb\/4034\/revisions\/21635"}],"wp:attachment":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/media?parent=4034"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kbtopic?post=4034"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kbtag?post=4034"},{"taxonomy":"mkb_version","embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/mkb_version?post=4034"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}