{"id":4034,"date":"2019-10-29T16:36:39","date_gmt":"2019-10-29T08:36:39","guid":{"rendered":"https:\/\/www.mondoze.com\/guide\/?post_type=kb&p=4034"},"modified":"2022-10-05T07:56:39","modified_gmt":"2022-10-04T23:56:39","slug":"email-account-disk-usage-incorrect","status":"publish","type":"kb","link":"https:\/\/www.mondoze.com\/guide\/kb\/email-account-disk-usage-incorrect","title":{"rendered":"Email Account Disk Usage Incorrect"},"content":{"rendered":"\t\t
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Email Account Disk Usage Incorrect<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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When a mailbox get corrupt when changes the quota, here is the steps to fix it.<\/p>

For cPanel 11 Solutions:<\/strong><\/p>

1) Login to your cPanel.<\/p>

2) Select File Manager.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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3) Select ‘Home Directory’ from File Manager Directory Selection popup.<\/p>

4) Double click mail line from Size column.<\/p>

5) Double click domain name (ie. domain.com) from Size Column.<\/p>

6) Double click your email username (ie. user@domain.com).<\/p>

7) Select ‘maildirsize’ checkbox.<\/p>

8) Select Delete button from the top menu.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Once you delete it, cPanel will reform for the email account automatically and it should correct the email quota size.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Email Account Disk Usage Incorrect When a mailbox get corrupt when changes the quota, here is the steps to fix it. For cPanel 11 Solutions: 1) Login to your cPanel. 2) Select File Manager. 3) Select ‘Home Directory’ from File Manager Directory Selection popup. 4) Double click mail line from Size column. 5) Double click …<\/p>\n

Email Account Disk Usage Incorrect<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}}},"kbtopic":[44],"kbtag":[110],"mkb_version":[],"_links":{"self":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb\/4034"}],"collection":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/comments?post=4034"}],"version-history":[{"count":14,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb\/4034\/revisions"}],"predecessor-version":[{"id":21635,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kb\/4034\/revisions\/21635"}],"wp:attachment":[{"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/media?parent=4034"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kbtopic?post=4034"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/kbtag?post=4034"},{"taxonomy":"mkb_version","embeddable":true,"href":"https:\/\/www.mondoze.com\/guide\/wp-json\/wp\/v2\/mkb_version?post=4034"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}