{"id":4448,"date":"2019-10-30T16:38:29","date_gmt":"2019-10-30T08:38:29","guid":{"rendered":"https:\/\/www.mondoze.com\/guide\/?post_type=kb&#038;p=4448"},"modified":"2022-10-05T07:54:59","modified_gmt":"2022-10-04T23:54:59","slug":"reset-email-account-password-by-admin-account-in-smartermail-v16","status":"publish","type":"kb","link":"https:\/\/www.mondoze.com\/guide\/kb\/reset-email-account-password-by-admin-account-in-smartermail-v16","title":{"rendered":"Reset email account password by Admin account in SmarterMail v16"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4448\" class=\"elementor elementor-4448\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-71d85c7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71d85c7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b83f8ff\" data-id=\"4b83f8ff\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bb9f0cb elementor-widget elementor-widget-heading\" data-id=\"bb9f0cb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reset email account password by Admin account in SmarterMail v16<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e03bc5c elementor-widget elementor-widget-text-editor\" data-id=\"3e03bc5c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>1) Log in to the web interface as administrator through URL: mail.yourdomainname.com with administrator username with password<\/p><p>Note: The email account need to have administrator privilege in order to reset the email account password from Smartermail<\/p><p>2) Go to the last button of the top panel &gt; Domain Settings<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bc627e elementor-widget elementor-widget-image\" data-id=\"4bc627e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"567\" height=\"370\" src=\"https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/07\/SmarterMail-v16-1.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/07\/SmarterMail-v16-1.png 567w, https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/07\/SmarterMail-v16-1-300x196.png 300w\" sizes=\"(max-width: 567px) 100vw, 567px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7398b9b elementor-widget elementor-widget-text-editor\" data-id=\"7398b9b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>3) Select the\u00a0<strong>Accounts\u00a0<\/strong>on the Left panel<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22628c3 elementor-widget elementor-widget-image\" data-id=\"22628c3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"243\" height=\"332\" src=\"https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/07\/SmarterMail-v16-2.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/07\/SmarterMail-v16-2.png 243w, https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/07\/SmarterMail-v16-2-220x300.png 220w\" sizes=\"(max-width: 243px) 100vw, 243px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67e2e8f elementor-widget elementor-widget-text-editor\" data-id=\"67e2e8f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>4) Click on the email account from the email account list then click on the&#8230; button and <strong>Change Password<\/strong><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95d2bcf elementor-widget elementor-widget-image\" data-id=\"95d2bcf\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"437\" height=\"436\" src=\"https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/07\/SmarterMail-v16-3.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/07\/SmarterMail-v16-3.png 437w, https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/07\/SmarterMail-v16-3-300x300.png 300w, https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/07\/SmarterMail-v16-3-150x150.png 150w\" sizes=\"(max-width: 437px) 100vw, 437px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d1124b elementor-widget elementor-widget-text-editor\" data-id=\"6d1124b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>5) Change the password and save it.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-113bcb5 elementor-widget elementor-widget-image\" data-id=\"113bcb5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"432\" height=\"329\" src=\"https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/07\/SmarterMail-v16-4.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/07\/SmarterMail-v16-4.png 432w, https:\/\/www.mondoze.com\/guide\/wp-content\/uploads\/2021\/07\/SmarterMail-v16-4-300x228.png 300w\" sizes=\"(max-width: 432px) 100vw, 432px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cad3457 elementor-widget elementor-widget-text-editor\" data-id=\"cad3457\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>Please feel free to visit our <a href=\"https:\/\/www.mondoze.com\/guide\">Knowledge Base<\/a> for more information.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Reset email account password by Admin account in SmarterMail v16 1) Log in to the web interface as administrator through URL: mail.yourdomainname.com with administrator username with password Note: The email account need to have administrator privilege in order to reset the email account password from Smartermail 2) Go to the last button of the top &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.mondoze.com\/guide\/kb\/reset-email-account-password-by-admin-account-in-smartermail-v16\"> <span class=\"screen-reader-text\">Reset email account password by Admin account in SmarterMail v16<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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