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Email Account Disk Usage Incorrect

Last modified: October 5, 2022
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Email Account Disk Usage Incorrect

When a mailbox get corrupt when changes the quota, here is the steps to fix it.

For cPanel 11 Solutions:

1) Login to your cPanel.

2) Select File Manager.

3) Select ‘Home Directory’ from File Manager Directory Selection popup.

4) Double click mail line from Size column.

5) Double click domain name (ie. from Size Column.

6) Double click your email username (ie. [email protected]).

7) Select ‘maildirsize’ checkbox.

8) Select Delete button from the top menu.

Once you delete it, cPanel will reform for the email account automatically and it should correct the email quota size.

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