Mondoze Knowledge Base

Search our articles or browse by category below

How to create Content Filtering Rules in Smartermail (to filter email from certain email address)

Last modified: October 5, 2022
You are here:
Estimated reading time: 1 min

How to Create Content Filtering Rules in SmarterMail

This article will show you the steps on how to create content filtering rules to delete the email which is sent from a specific email address. 

In order to create the rules which can be applied for all the email accounts under the same domain, you may need to create the rules using an administrator account. Please submit a ticket request to http://support.mondoze.com/ help for granting a domain administrator account.

Next, please log in to mail.yourdomain.com using the administrator account

1) Click on Settings > Domain Setting > Filtering > Content Filtering. Click on the New button to create a new Content Filtering rule

Content Filtering Rules Smartermail v15

2) Tick on “From specific address” and click Next.

Content Filtering Rules Smartermail v15

3) Insert the sender email address and click Next.

Content Filtering Rules Smartermail v15

4) Insert the Filtering rule name and select the action for this filtering rule. In this case, the email sent from the specific email address will be bounced back and deleted. You may also select other actions for the filtered email. Click Save.

Content Filtering Rules Smartermail v15

5) The new filtering rule has been created.

new filtering rules created in Smartermail v15

Learn more on how to create an email signature in Smartermail.

Was this article helpful?
Dislike 0
Views: 254